We are very proud to have our work with Eftpos featured in an article for CIO.com.au.
Our tool "gave our staff permission to innovate,” said Leanne Collier, head of services at eftpos Australia.
“We needed to create an engaging, interactive, and high quality digital sales kit, for use with our members to educate and convince them to become advocates for mobile payments and that eftpos not only had the right technical solution but that we also had the capability and expertise to deliver,” explains Collier.
“The staged and structured approach enables a level of tangibility to be created around the innovation process, which traditionally seems ambiguous to most people,” Collier explains. “It also helped everyone understand that innovate you need to collaborate and consider ideas from different perspectives to really understand an issue, and I think that the tool really helped drive that level of cultural change that we were aiming for."
The full article is available at http://www.cio.com.au/article/617119/eftpos-taps-culture-of-innovation-as-a-service/.